1. FAQ
  2. Banking connection

How long does it take for Kaira to connect to my bank account? What if it doesn’t work?

Connecting to the bank account can take up to 5 minutes.  

Synchronizing banking transactions can take up to 4 hours.  

If the connection or the synchronization takes longer than this or does not work, it’s important to flag this using these steps:  

My Finances tab/Financial Institution section/Edit/Report a problem.  

Select:  

  • The bank for which the problem occurred 
  • The nature of the problem  

You can also write a message if needed.  

For any other question, contact us at info@kaira.ai or by use Contact us in the app’s My Profile section.