1. FAQ
  2. Synchronization

Is it possible to change the login status?

When you have a status "tag", if it doesn't automatically change 5-10 minutes at the latest after tapping on your banking institution, you can switch tabs and return to the "my finances" tab.

If it still doesn't work, report an error for that institution. To do so, you can click on the "edit" button and then on the "report a problem" button. Please do not remove this financial institution from your holdings before you are told to do so! Indeed, this would delete your data, and we will lose all trace of the nature of the problem.