Your Account

• Why do I have to create an account?
• Why does the app want to know my social and demographic information, like gender, date of birth, household type?
• Do I have to use the same password if I use the app on different devices?
• Can I use the app if I’m away from my area of residence?
• What happens if the device I use the app on gets lost?
• My session expired and I was logged out of my account. Why do I have to enter my password again?
• What happens with my data if my account is deleted?
• If I delete the application without my account being deleted, what happens to my personal data?
• Is the information lost if I change my device?
• How do I delete my account?